Managing psychosocial risk

Psychosocial risk refers to the type of risk that affects the mental and physical wellbeing of staff. Its causes are most often to be found in types of work organisation, work conditions, and the dynamics of interpersonal relations. Typical consequences are absenteeism and lower productivity, and the company itself can ultimately be held responsible.

The aim is to develop an overall prevention strategy focusing on the promotion of psychosocial wellbeing in the company via improvements in working conditions, communication systems, and interpersonal relations.

CrossKnowledge looks carefully at your company's individual needs and offers different curative or preventive approaches.


  • If you need to train large numbers of people and allow the communities concerned to communicate and share knowledge, CrossKnowledge recommends the implementation of a community portal. This gives access to a wide range of targeted training modules focusing on psychosocial risks, which members of the community can consult as and when they require. It also allows people to talk about the difficulties they encounter and share best practices.
  • If you need to help people cope with stress, offering individual, personalised responses via a coach who can listen to them in strictest confidence and help them to face their problems, CrossKnowledge recommends individual tutored learning paths focusing on stress management and personal development. These form a distance-learning program where each staff member is supported by a coach whose mission is:
    - to get people to talk about their problems
    - to point them towards the training modules that offer the best solutions
    - to provide guidance and feedback on the practical application of the techniques learned
  • If you need to provide rapid solutions by reaching out to a maximum number of people with highly effective premium-quality training courses, CrossKnowledge recommends Blended 100% distance-learning programs, or packages developed with classroom-training organisations. These packages can also be developed with your own classroom-training providers.

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