March 2014

CrossKnowledge Learning Suite new features

CrossKnowledge is proud to announce the launch of the new release of its LMS (Learning Management System) platform. The only solution on the market offering exclusive integrated learning formats, available in SaaS and 100% cloud mode, CrossKnowledge Learning Suite optimizes on-line solutions, enhances training performance, and increases ROI for clients.

One step ahead of changes in learning behaviour

The new release further strengthens the relationship with the learner. Few organizations anticipate the changes that take place when learners move over to e-learning. Courses formerly delivered in face-to-face sessions are sometimes replaced by dozens of hours spent alone in front of a screen. This can be a dispiriting experience; many learners are reluctant to rise to the challenge, and this can result in very disappointing take-up rates.

To offer learners a stimulating learning experience, the release of the CrossKnowledge Learning Suite offers paths and communities based on social learning, featuring carefully designed communication and support functions.

  • Assess&Learn makes it possible, in just a few clicks, to create prescriptive questionnaires that fully customize the on-line training path, whatever the type of content being used (off-the-shelf or tailor-made), by adapting the number of courses to be followed to the actual level of the learner. These questionnaires are filled out both pre- and post- training, which means you can measure how well the skills have been learned and assess learning ROI.CrossKnowledge Learning Suite 13.1, one step ahead of changes in learning behaviour
  • The Assess&Learn engine makes it possible to create teaser questions linked to content recommendations. Similar to news sites, and in a learner marketing approach that is more ‘pull’ than ‘push’, these questions continue to spark the interest of learners, encouraging them to log on to respond and then to train on line.
  • Snowed under by e-mails, learners respond less and less readily to reminders, even if they are personalized. This is why it’s vital to use less intrusive communication methods inspired by social networking. The learner receives a digest as often as he or she chooses, recapping the progress made in learning activities, reviewing on-going discussions, and suggesting additional resources.  

Successful e-learning means getting learners on board. By introducing the principles of social networking into our training initiatives, we are creating a small revolution in the world of LMS platforms!, says Steve Fiehl, Chief Innovation Officer at CrossKnowledge.

A carefully designed administrator experience, with courses created in just a few clicks

The new release makes simplicity of use a priority: a training path development wizard guides the administrator step by step, and differentiated workspaces are offered to suit different roles (an administrator enrolling learners and an administrator creating a training program will be exposed to a different range of functions).

Moving over into e-learning also entails changing roles within organizations”, explains Steve Fiehl. “It’s really important to us to offer all the people involved a truly intuitive work environment”.

 A solution for all types of content and new ambitions for the platform market

Renowned for its wide range of management and leadership training solutions, CrossKnowledge now has the world platform market firmly in its sights.

We support our clients with all their skills development needs, be they company-wide or restricted to particular areas of competence, says Steve Fiehl. Many clients acknowledge that our specialization in learning really makes a difference, and put their platform in our hands for all their training initiatives”.

To adapt to these new challenges, this new version features advanced e-learning catalog management functionalities:

  • Automated import of large content catalogs, whatever their format (mp4, mp3, PDF, Office, Scorm, AICC, etc.)
  • Pre-inclusion of content produced by leading publishers alongside the CrossKnowledge catalog, on subjects including office software, IT, languages, compliance, etc.
  • The possibility of using this content via CrossKnowledge training formats: usage rates for content from some publishers have doubled.

A platform that can be used in a variety of different environments

Such a strategy can only work if we make the platform open-ended and compatible with other systems, says Steve Fiehl. The new version offers twice as many webservices as before”.

With over 100 web services available, CrossKnowledge Learning Suite is the most open-ended platform on the market and interfaces with most IT systems, intranets, and talent management solutions. It also supports all the main authentication services (SAML and CAS SSO protocols used by LinkedIn or Google Apps); users no longer need a password to log on, making for a much smoother experience. The sheer range of technological solutions available has made open-endedness one of the key issues in today’s market.



The more complex training processes become, the more our clients expect their LMS to be professional solutions integrating the latest training innovations facilitating deployment, especially with the rise of informal learning and the growing potential of communities. This is very much the thinking behind the latest release of the CrossKnowledge Learning Suite”,
concludes Steve Fiehl.

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