Year after year, we continue creating the most valuable learning experiences for our clients.

Discover the best of our innovation below

The CrossKnowledge Innovation at Its Best in 2017

My Learning: For Learning on the Go!

May 2017: CrossKnowledge launched My Learning, a new mobile app, designed to deliver operational efficiency directly on the field through effective learning, collaboration and sharing.

Contrary to many mobile learning apps available on the market that merely allow an individual to access content, My Learning places the whole learning ecosystem at the learner’s fingertips, on any device. In addition, the learning experience can occur both online and offline, which allows learners to remain fully immersed throughout the training programs, wherever they are.

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ISO 27001:2013 certification

July 2017: As part of our commitment to Customer Data Security and Protection, CrossKnowledge officially obtained ISO 27001:2013 certification in Information Security Management for its SaaS solutions.

With this certification, CrossKnowledge demonstrates its continued commitment to ensuring the confidentiality, integrity and availability of its customer data, and compliance with the European Union’s General Data Protection Regulation (GDPR) months before it comes into effect.

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The New Facilitator Experience

October 2017:  The New Facilitator Experience within the Blendedˣ technology marks a U-turn in giving power back to coaches, trainers and course facilitators. Thanks to this new feature, human interactions are at the heart of digital learning.

Facilitators can now manage learner cohorts, send communications, obtain reporting, share ideas, grade assignments, manage live or online classrooms, and lead coursework directly from the same highly engaging interface as the learners.  This simplification in the user experience will allow anyone in your organization to have the ability to facilitate learning. 

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New My Support Interface

December 2017: CrossKnowledge released its new My Support interface which allows open cases to be sent directly to the Customer Support & Care Team. My Support is designed to give our customers full visibility and to track progress on open cases.

All of our customers who have an administrator account will be eligible to use My Support. Overall, it’s an easier way to access CrossKnowledge Support directly from the learning platform.

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