Our faculty is composed of the most world renowned thought leaders from prestigious international business schools and universities. In 2017, we have welcomed 7 new members and added 9 new video collections to enrich the CrossKnowledge catalog of content.
Discover them below
Preview Our New 2017 Collections
Build a Healthy Organization
This collection explores the overarching theme of team/organizational cohesion. Subthemes include: team dysfunctions, building trust, mastering conflict, achieving commitment, instilling accountability, focusing on collective results, corporate culture and values…
Patrick Lencioni is the founder of The Table Group and the author of 11 books which have sold over 5 million copies and been translated into more than 30 languages.Take a Closer Look
Practical Design Thinking
Design Thinking allows people to assess complex issues, to get to the root of the real problems, to generate a large number of new ideas to solve these problems, and finally to implement cutting-edge and successful solutions.
Nabil Harfoush is an Associate Professor in the Strategic Foresight and Innovation Masters programme at OCAD University in Toronto, Canada. He is also a Fellow of the College of Design, Engineering and Commerce at Philadelphia University.Take a Closer Look
Make Better Strategic Decisions
Lots of great people sometimes make decisions that turn out to be bad decisions. It’s not a matter of who takes the decision, it’s more about how the decision is made. These decisions are actually impacted by biases that we all have and that lead us to deviate from rationality.
Olivier Sibony is a professor, writer and consultant specializing in the quality of strategic thinking and the organization of decision processes.Take a Closer Look
Optimizing the creation of value, that is the commitment you make to shareholders and creditors who inject capital into your company. The success – or failure – of the strategy you deploy is measured in terms of this optimization. The stakes are all-important for your activity.
Marc Bertonèche is an internationally renowned researcher, and author of key reference works. His research interests include corporate finance and financial strategy, mergers and acquisitions, venture capital, the financial markets, corporate governance, risk management and international finance.Take a Closer Look
Developing a Culture of Accountability
Accountability is an issue that can cause a lot of stress in the workplace, lead to an organization’s poor performance and compromise the career of employees lacking this particular quality.
Jason Womack is an international speaker and leadership coach. He is the CEO and founder of The Jason Womack Company, whose mission is to guide companies and their employees to be more productive, accountable and successful.Take a Closer Look
One of the biggest challenges for companies today is engaging customers. In a world where everyone is constantly distracted, marketers must continuously invent new ways of talking to their customers. A clear understanding of their behavior is vital to effective communication and successful product development.
Michael Solomon, Ph.D. is professor of Marketing at Saint Joseph’s University. His primary research interests include consumer behavior and lifestyle issues, branding strategy, the symbolic aspects of products, the psychology of fashion, decoration, and image.Take a Closer Look
Manage a Winning Sales Team
Leading a top-notch sales team isn’t something that comes about through luck. Good sales managers have a full arsenal of strategies ready for selecting, motivating, training and retaining a talented and productive team.
Butch Bellah is a Speaker, Sales Trainer, Author and Coach and truly love helping others reach new heights, develop new skills or overcome obstacles and hurdles.Take a Closer Look
Amaze Every Customer, Every Time
Delivering amazing customer service doesn’t mean just doing your job, satisfying the customer, and putting the occasional smile on someone’s face. It means going beyond what your customers are expecting on a systematic basis.
As a customer service expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees.Take a Closer Look
Reinventing Yourself and the Organization
Reinvention, rethinking and innovation are themes that everyone appears to be discussing. And yet many people seem stuck in the status quo. How can you break free of this deadlock and find your way forward?
Charles Handy is a writer, broadcaster and lecturer. He regularly features among the top names in Thinkers Fifty, the list of international management thinkers, and in 2011 was awarded their first Lifetime Achievement Award.Take a Closer Look