CrossKnowledge is proud sponsor of Retail 2020!
This British Retail Consortium one day conference will consider the effects, challenges and opportunities that technology presents to the retail workforce of the future.
During the event, Jan Rijken, Director of CrossKnowledge Institute and Jane Daly, ex-Global Head of L&D, Marks & Spencer will be presenting the topic
“Revolutionise the impact of your TalentX”
Attracting, developing and retaining talent are three major challenges for organisations today and specifically for the retail industry where high turnover is an underlying reality.
And in an environment where customer service and experience has become a new battleground for customer retention, it is paramount for businesses to have the right people thriving in their organisation. Cutting through all of this is learning and we know how challenging that can be in the reality of the retail environment.
So, why do you need a learning strategy, what are the key ingredients for this strategy and what does best practice look like in a digital learning retail world?
During this session, we’ll challenge your corporate learning strategy and share tips and guidelines to help you drive learning with impact for your organisation.
Connect with the CrossKnowledge team at the event to learn more about how we can empower your transformation.
MEET THE EXPERTS
Director of the CrossKnowledge Academy
Chief People Officer