The global banking sector is going through a phase of total and profound transformation. Increasingly strict regulations are being put in place to combat fraud, limit excessive speculation, and prevent bankruptcies. Clients are now hyper-connected and ultra-informed, and as a result they’ve become more impatient, more demanding and less loyal. They are also easily enticed by modern banking alternatives, and more and more are turning their backs on “traditional” banking.
What can financial organizations do to reinvent themselves and take up the challenge of modernisation? How can they attract, satisfy and retain the next generation of fickle clientele?
CrossKnowledge has proven expertise in overcoming the challenges facing the banking sector today. We want to share this expertise to help support bankers in today’s financial climate.