The digital explosion (this term is no exaggeration) is bringing profound changes to the insurance industry. After ten years of prosperity (2000-2010), the sector is facing a new reality that reshuffles the cards, imposing new frameworks, but also offering exciting new opportunities.
What can insurance organizations do to reinvent themselves and take up the challenge of digitalization? How can they attract, satisfy and retain a whole new generation of clients?
This business research discusses the challenges insurers face, and explains the most effective ways to respond to them.