While the world of business evolves into a globalised environment, disruptive technological changes and shifting demographics are driving substantial evolutions in the ways business is conducted. Companies increasingly recognise that in order to stay competitive, they must invest in employee development and skills training programmes, not only to improve productivity, better serve customers, and strengthen company culture, but also to foster innovation and recruit and retain talented next-generation executives.
This paper identifies major trends likely to influence how companies approach employee training and development schemes, as well as the benefits that business hope to recoup from investment in employee training.