Listening might sound easy — isn’t it enough to just shut your mouth and open your ears? But active listening of course involves so much more, and it’s a surprisingly difficult skill for people to master.
Once you do so, however, listening actively can do wonders to enhance your relationships, your performance in terms of working with others, and your career. This course walks you through the strategies that harness empathy and understanding feelings and needs for better listening. And it guides you through making a personal plan for improvement in these areas.
Ability to listen with an open heart and mind
How can you improve?
An ability to decide the most Stronger performance in working with others
This skill path was created by Daniel Kluger
- Brazilian Portuguese
- Simplified Chinese