Facilitated Upskilling Programs

Serve specific employee populations with social blended learning

Facilitated Learning Programs

Grow your people and drive real change,
aligned with your business goals and at the scale you need.

Establish trust as a valued business partner and generate a positive ripple effect throughout your organization.

  • Close skill gaps and remove performance barriers, while maximizing your available resources.
  • Address HR focus areas like talent retention and employee experience, while your employees reconnect with their work, their teams, and with each other.

Your employees thrive when you put their development first.

Develop human and leadership skills that get work done,
foster collaboration and team performance

Gain confidence navigating
and adapting to fast-paced change

Build cohesive teams
by leading with empathy and care

Increase productivity
and reduce collaboration mishaps

Produce innovative ideas
and lead growth initiatives with their teams

Address recurring employee challenges with social blended learning

Participants connect and practice new skills in a collaborative learning environment. Each program offers a well-structured blended learning journey that combines self-directed modules with live virtual group sessions for maximum impact.

Help lift common business and performance challenges with our best-selling leadership programs. These programs are constructed in response to widespread challenges expressed by our customers and are ready to deploy:

Discover our programs

Available in English, French and German

Empower business-specific transformations with custom programs

Sometimes upskilling needs are linked to very specific business challenges and transformations. To answer them, we create bespoke programs, offering opportunities for deeper contextualization to empower employees in your business to stay ahead and thrive.

An iterative approach to design programs focused on your needs​

Infographic of an iterative approach to design programs focused on your needs​
Infographic of an iterative approach to design programs focused on your needs​

Give your business-critical populations
the upskilling they need

How Facilitated Upskilling Programs work

  • Social blended learning in cohorts: select participants to form small groups of 10 within your organization and schedule the program at your convenience. We do the rest.
  • Facilitators guide learners to achieve specific learning outcomes. They encourage participation, promote an inclusive learning environment, and foster open dialogue. 
  • Packed with quality content: developed with our expert CrossKnowledge Faculty, comprised of world-class authors and thought leaders. 

Facilitation experts boost learning outcomes

Participants report*:


increase in

managerial confidence



organizational belonging


higher levels of


* Wiley internal data, compared to learning experiences without facilitation

2023 Training Industry - Leadership Training

The CrossKnowledge advantage

Increase your training impact and learner satisfaction.
Here’s how we deliver results and up to 37% higher Net Promoter Scores:

Outcome-designed - Facilitated programs


Engaging content activities,
developed with renowned experts,
delivered in a proven learning design.

Cohort-based - Facilitated programs


Your employees learn together with
their peers and within the context of
your organization, at scale.

Facilitator-led - Facilitated programs

Repeatable & Scalable

Harmonize leadership practices
in a global approach, supported by
consumer grade learning tech.

Learn what facilitated programs can do
for your specific business or workplace challenge.