L&D Best Practices

Get the most out of learning analytics and reporting

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Learning analytics and reporting

Solidify your position as a true strategic business partner 

The purpose of L&D is not to simply deliver learning to employees, but also to empower them to achieve successful business outcomes. But with so many variables in play, we know that delivering on stakeholder expectations can be challenging.  

The key is to effectively demonstrate L&D’s alignment with the company’s overall strategy and highlight your vital contributions to business results. By developing a track record of continuous performance and success while revealing skill gaps that need further investment, you will be seen as a credible and respected business partner. Today we’ll share the best way to do this.

Encourage buy-in from the outset 

The stance of stakeholders and their role in the launch of a training program is crucial. When it comes to implementing change, deploying a strategy, or strengthening values, momentum must be collective and actively supported by leadership and management to ensure desired results. 

The more synergy you have with primary stakeholders, the more significant and observable your results: team performance and cohesion, company workflows, and even a reduced rate of errors and failures. Managers have a boots-on-the-ground vantage point of the impact your training has on their teams. They are best positioned to give valuable feedback that can guide your approach or even signal you to change direction to achieve better results.

Identify KPIs, prove learning outcomes 

Investment in learning & development can be viewed as the sum of expenditures – personal (energy), collective (synergy), and financial (strategy). Your strategy should be to align learning & development objectives with business goals, and then leverage data to measure learning impact. Use an OKR framework (Objectives and Key Results) to track and measure results that reinforce the connection between your learning initiatives and desired business results. 

Be sure to identify and measure only the Key Performance Indicators specific to your activities (skill acquisition, training completion rates, application of knowledge). This way you can extract meaningful insights and pull the right data into reports you can share with stakeholders. The clearer your objectives, and the more useful your dashboard configuration, the easier it will be to prove that your strategy had a significant influence on business success.

Practice good learning analytics 

The most immediate impact of good learning analytics is knowing what’s working and what isn’t, so you can adjust and optimize to increase effectiveness. This could mean adding new skills and courses, trying new ways of learning, or revising or removing modules that aren’t adding value to the learning experience. Start by analyzing the learning maturity of your organization and identifying relevant business needs.

The most critical part of this process is having key descriptive data at a glance, from aggregated to more granular. When you have the ability to create reports that identify trends, patterns, efficiencies, and inefficiencies you’ll have all the insight you need to maximize results. With the right data, learning analytics, and detailed reports on results, you can create knockout content, improve strategy decisions, make smarter recommendations, track business impact, and enhance the learning experience. All you need is the right dashboard to pull everything together.

Leverage your reporting dashboard

In order to analyze data to build actionable insights, the ideal reporting dashboard should help you understand learner activity and engagement, the attractiveness and awareness of your platform, and the performance of your programs.

Here are the four main reporting capabilities you’ll need to make better-informed decisions that improve your learning experience and strategy: 

With the right data at your fingertips, you can make better-informed decisions to adjust and improve your learning experience and strategy. But CrossKnowledge takes it one step further to help you prove the power of learning with compelling visualizations, advanced filtering capabilities, and in-depth reports. This gives you much more flexibility and precision in your reporting and allows you to contextualize your analysis within your organization. To get even more out of your reporting capabilities, follow our top tips and specialist insights on how to configure your dashboard. 

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