Partnering for Skills Acquisition - Purple drawing of working people seen from above

Our

APPROACH

Rethinking skills acquisition, the CrossKnowledge way.

Learning is a journey that should be meaningful for everyone. That’s why we’re committed to delivering high impact learning solutions that drive (soft) skills acquisition.

Partnering for skills acquisition

Elevating our clients

We lead with partnership, and we’re with you every step of the way.

Your learning environment has specific and unique challenges, and we understand that.

Our client success team will help you build an actionable plan that focuses on developing the skills your workforce needs the most. L&D, managers and learners will all be connected within a learning ecosystem that we will create with you.

Together we will identify, set and then celebrate your amazing KPIs.

Enabling skills acquisition

We’ve leveraged 20 years of experience in digital learning to develop and refine how we design our solutions.

The most important thing we’ve learned is that the input of outside experts and end-users in the creation process is invaluable—and we keep going back to them until we’re sure we’ve got it right.

Once we’re confident that the solution is ready for release, we can fulfill our commitment: to deliver high-impact learning to your workforce.

Theory & Research

Outside Experts

We consult experts in their domains (learning science, brain science, psychology, soft skills) to incorporate their latest findings into our solutions.

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Exchanging Ideas

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Solution Development

CrossKnowledge In-House Design

When we design our solutions, our learning experts focus on impactful skills acquisition using proven pedagogical techniques and next-gen technological capabilities.

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Getting it Right

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End-User Validation

Learners, Managers, L&D

Before any release, we put our solutions to the test in a real-world environment. Learners, managers and L&D give valuable feedback to validate that we’re on the right track.

Why Soft Skills? Soft skills are the most in demand skills for today and future work. They are the main contributors to a healthy and productive work environment. They empower your workforce with better team collaboration and increased performance. Soft skills, combined with hard skills, can help your teams and organization achieve desired goals.

Desired outcomes

Ensuring desired outcomes

We measure your success at three levels:

Usage because we want to confirm that our solution is well-accepted within your organization. Satisfaction, because it shows that your learners are active and engaged. And Impact, to validate that learning made your workforce feel more confident, supported and enabled.

Many different metrics are analyzed to contribute to these three measures, which are all presented in a powerful and customizable dashboard.