Assertiveness and Self-Confidence

Be Assertive in Difficult Situations

Duration 25 min
Be Assertive in Difficult Situations

Self-confidence is a key asset in tense situations such as conflicts between colleagues.

This course will provide you with techniques for expressing yourself assertively in tough situations, and working toward resolution.


Expected outcomes

Understand the three phases of conflict management

Assert yourself using the five-step method

Improved assertiveness, problem-solving, self-confidence, and relationships with others


This skill path was created by Rebiha Couillet


Available languages

  • English
  • Spanish
  • Brazilian Portuguese
  • Dutch
  • Turkish
  • French
  • German
  • Simplified Chinese
  • Italian

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