Empathy and Emotional Intelligence

Harness Empathy

Duration 33 min
Harness Empathy

Empathy is an essential component of communication. When work colleagues need to communicate about things big or small, if they lack empathy frustration and misunderstanding can build up.

This course will enable you to assess your level of empathy and to practice using empathy in different situations.


Expected outcomes

Understand the characteristics of empathy

Master the skills of empathy

Better cooperation with peers and heightened team performance through communication


This skill path was created by Marie-Josée Couchaère


Available languages

  • English
  • Spanish
  • Brazilian Portuguese
  • Dutch
  • Turkish
  • French
  • German
  • Simplified Chinese
  • Italian

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