Design Thinking

Troubleshoot a Product Problem

Course time 32 min
Troubleshoot a Product Problem

There are plenty of approaches you can take to problem-solving product issues, and it can be tempting to dive right in and seek a quick solution.

But design thinking offers an approach that can produce better solutions by taking into account more perspectives; this course takes you through how to do it.

Expected outcomes

Troubleshoot product problems with design thinking

A stronger process for approaching product problems

Apply this to a problem that you face

Products that better address a broad range of stakeholder needs

Developed by

Nabil Harfoush: Design Thinking - CrossKnowledge Faculty


OCAD University, Toronto
  • Design Thinking

Available languages

  • English
  • French
  • Brazilian Portuguese
  • German
  • Italian
  • Spanish
  • Simplified Chinese
  • Dutch
  • Turkish