This enhancement is designed to ensure that important platform communications reach the right people within your organization.
What’s Changing?
A new Contact Information page will be added to your administration back‑office.
This page will allow you to provide and maintain the key contacts for various aspects of your platform.
You will be able to enter the following information:
- Main Contact (mandatory): Used for all primary operational and service communications.
- Sales Contact (optional): Used for commercial discussions and contract‑related updates.
- L&D Contact (optional): Used for learning strategy, training activity support, and adoption initiatives.
- Security Contact (optional): Used for security notifications, incident communication, and compliance‑related matters.
- Privacy Contact (optional): Used for data protection updates, privacy inquiries, and regulatory notices.
This page is accessible for all administrators with the super user permission.
Why This Matters
Providing accurate contact details ensures that your teams receive targeted, relevant, and timely information, including:
- Product and feature updates
- Scheduled maintenance notifications
- Billing and contractual updates
- Security or privacy communications
- Learning and adoption resources
This allows your organization to stay fully informed and avoid communication gaps.
Required Action
Super users can access the page via Setup > Deployment > Contact information
Timeline
This contact information is planned to be deployed on February 26, 2026.