When conflict arises, a frequent reaction is to blame the other person and criticize their attitude. But if we look a little closer, we realize that, in many cases, we ourselves are partly responsible for the situation.
We may have unconsciously fallen into roles that fuel the conflict. The key to escaping these roles is clear-sightedness. This course will help you to spot the psychological mechanisms at play and step out of the drama and games.
Recognize the roles played in conflicts
Neutralize the roles and avoid psychological games
Improved conflict management
This skill path was created by Dominique Chalvin
- Brazilian Portuguese
- Simplified Chinese