Conflict Resolution

Resolve Tension

Duration 38 min
Resolve tension

We don’t want to jeopardize our relationships, but we also don’t want to let the things that bother us just sit and fester. So how can we best confront someone who is causing us problems without generating conflict?

This course looks at a solution for resolving tension in all sorts of work and life situations. It involves asserting one’s own experience but also recognizing and working with the other person and their point of view. The course also helps us create a plan to put these ideas to use on a regular basis.


Expected outcomes

What does resolving tension mean?

How can you improve?

A calm and assertive way to approach situations that might cause tension


This skill path was created by Emmanuelle Romée-Braillet


Available languages

  • English
  • Spanish
  • Brazilian Portuguese
  • Dutch
  • Turkish
  • French
  • German
  • Simplified Chinese
  • Italian