When serious disagreements are making communication difficult, and work results are suffering, it can seem like there’s no way out.
This course focuses on how you can handle such a delicate situation, particularly if you are outside the disagreement and need to help the parties involved to move forward.
Mediate a major crisis
Be prepared to resolve the next crisis
A readiness to help others improve communication and move out of an impasse
This skill path was created by Lionel Bellenger
- Brazilian Portuguese
- Simplified Chinese