Conflict Resolution

Mediate an Interpersonal Crisis

Duration 43 min
Mediate an Interpersonal Crisis

When serious disagreements are making communication difficult, and work results are suffering, it can seem like there’s no way out.

This course focuses on how you can handle such a delicate situation, particularly if you are outside the disagreement and need to help the parties involved to move forward.


Expected outcomes

Mediate a major crisis

Be prepared to resolve the next crisis

A readiness to help others improve communication and move out of an impasse



This skill path was created by Lionel Bellenger


Available languages

  • English
  • Spanish
  • Brazilian Portuguese
  • Dutch
  • Turkish
  • French
  • German
  • Simplified Chinese
  • Italian

Featured skill paths