Your staff will likely have a wide variety of reactions when you bring in a major change.
Whether they seem riled up, despondent, or indifferent, you, as their manager, need to consider their feelings and know the phases they will go through so that you can support them through the change. This course shows how.
Identify the phases of the change curve
Support your staff through the change process
A staff that remains informed, motivated, and engaged when facing a major change
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