Megan Gerhardt’s latest Skill Paths and Paths to Performance™ are now available to help organizations turn generational diversity into a strategic advantage.
CrossKnowledge is pleased to announce the expansion of our “Cultivating Intergenerational Intelligence” collection, developed in partnership with Megan Gerhardt, Ph.D., Professor of Management and Leadership at Miami University and author of the bestselling book Gentelligence.
Following the successful launch of 23 videocasts, the collection now includes:
- 11 new Skill Paths focused on bridging generational gaps and building collaborative teams
- 2 new Paths to Performance™ designed for deeper, self-paced learning journeys
These new resources are now available for organizations looking to harness the power of age diversity in the workplace.
Why it matters for your organization
With five generations now working side by side, today’s workplace has never been more diverse or more complex. Generational differences can be a rich source of innovation, but when left unmanaged, they can also lead to tension, mistrust, and missed opportunities.
Intergenerational intelligence is about changing that dynamic. It’s the ability to recognize, respect, and harness the unique strengths of every generation, transforming differences into drivers of creativity, collaboration, and performance.
This collection offers a practical, scalable way to:
- Build trust and collaboration across age groups
- Reduce workplace conflict driven by generational misunderstandings
- Leverage the unique strengths each generation brings
- Create inclusive cultures where all employees can thrive
- Turn age diversity into a competitive advantage
This collection is essential for organizations committed to inclusive leadership, effective team dynamics, and cultures that unlock the full potential of age-diverse workforces.
Build collaboration across generations with 11 new Skill Paths
CrossKnowledge Skill Paths are designed to deliver actionable skills that can be immediately applied in the workplace. Each course in this collection provides learners with insights, examples, and practical tools to build bridges across generations and turn age diversity into a competitive advantage.
Here’s a quick overview of the eleven Skill Paths:
- Understand Generational Identity
Audience: everyone | Duration: 33 min
Our generational identity shapes how we communicate, work together, and relate to others—but it often goes unnoticed. This course helps you explore your own generational identity, appreciate the layers of identity in the people around you, and equip yourself to spark meaningful intergenerational conversations that foster stronger connections. - Break Past the Roadblocks to Intergenerational Collaboration
Audience: everyone | Duration: 43 min
Generational differences can enrich teamwork—or create roadblocks that hold it back. In this course, you’ll explore how generational shaming, ageism, clashing norms, and overlooked knowledge can disrupt trust and collaboration. You’ll gain practical tools to spark open dialogue, strengthen cooperation, and unlock the full potential of multigenerational teams. - Harness the Gentelligence® Solution
Audience: everyone | Duration: 52 min
Small differences in working styles—like how openly to discuss salaries or how much weight to give experience versus new ideas—can quickly grow into mistrust and even conflict. This course offers a practical framework to turn those tensions into opportunities for stronger teamwork and innovation. You’ll learn four simple practices: challenge assumptions, stay curious and open about differences, build trust, and create win–win outcomes—so every generation feels valued and able to work together more effectively. - Identify the Assumptions that Harm Intergenerational Collaboration
Audience: everyone | Duration: 34 min
Your unexamined assumptions about other age groups can cause misunderstandings, poor decisions, and even conflict. Unfortunately, by their nature, such thoughts fly under the radar. This course helps us open our eyes to them and take steps towards more conscious decisions and smarter intergenerational dialogue. - Adjust the Lens for Clear-Eyed Intergenerational Understanding
Audience: everyone | Duration: 39 min
The people of various ages that we collaborate with in the workplace have different ways of seeing and doing things; such differences may seem odd at times but they don’t have to be a source of conflict. This course shows how we can explore and benefit from such differences. - Strengthen Intergenerational Trust
Audience: everyone | Duration: 41 min
To move from conflict to cooperation between generations, trust is needed. This course shows strategies for building up and maintaining such trust with colleagues of any age. - Expand the Pie for Better Intergenerational Collaboration
Audience: everyone | Duration: 36 min
Different age groups in the workplace can have different priorities, working styles, and needs that can bring them into conflict. This course shows how a focus on everyone’s deeper interests can head off conflict and create win-win solutions. - Connect and Collaborate with Generation Z
Audience: everyone | Duration 41 min
Generation Z brings fresh perspectives, digital fluency, and new expectations to the workplace—but understanding their needs is key to connecting and collaborating effectively. This course helps you explore how Gen Zers communicate, seek guidance, and value trust, context, and wellbeing. You’ll learn how to adapt your approach, build credibility, and leverage their expertise to create stronger, more productive multigenerational teams. - Navigate Age-Gap Dynamics Between Leaders and Employees
Audience: everyone | Duration: 41 min
Whether you’re a leader or an employee, this course helps you thrive in multi-generational workplaces. Leadership now spans all ages, and collaboration can be hindered by unconscious age-related biases. Learn practical strategies to build trust, adapt communication, and leverage the unique strengths of every generation. Gain the skills to bridge age gaps, foster mutual respect, and turn diversity in experience and perspective into a competitive advantage. - Manage an Intergenerational Team
Audience: Leaders and Managers | Duration 34 min
This course helps managers turn age diversity into a competitive advantage. Participants will learn to navigate challenges like communication differences, power struggles, and exclusion while leveraging the benefits of broader perspectives, creativity, and talent. Through practical strategies and proven techniques, leaders will learn how to build trust, harness each team member’s strengths, and create a truly collaborative, innovative environment where every generation thrives. - Create a Thriving Intergenerational Work Culture
Audience: Leaders and managers | Duration: 30 min
A workplace culture that fails to include every generation risks division, stress, and missed opportunities. But an inclusive culture unlocks the best of all ages—driving innovation, better decision-making, and stronger well-being. This course guides leaders and managers in shaping beliefs, values, and practices that foster true collaboration, turning age diversity into a cultural strength and a driver of long-term success.
Available in two languages (American English and French), these eleven Skill Paths are designed to support the needs of global teams.
From insight to mastery: two in-depth Paths to Performance™
For organizations looking to build critical skill sets, we recommend our Paths to Performance™. These self-paced programs offer a curated and structured experience rooted in highly effective pedagogy for better upskilling. Learners will go deeper into intergenerational collaboration and leadership strategies.
Here’s a quick overview of the two Paths to Performance™:
Cultivate Intergenerational Intelligence
Audience: Leaders and managers | Duration: 4 hours
Our colleagues come from different generational backgrounds and are at different stages of their lives. They may thus have different goals and communication styles. The age diversity in our workplaces creates opportunities for fresh perspectives and innovation—but also the potential for clashes and misunderstandings. This course shows how leaders can navigate these issues and ensure an inclusive climate where all can succeed.
Thrive in a Multigenerational Workplace
Audience: Everyone | Duration: 3 hours
What challenges might you face with colleagues who are much older or much younger than yourself? And negotiate a path forward with bosses who hail from generations that have different working styles and expectations? Age diversity isn’t always easy, but the rewards are great when you and your team can harness a range of perspectives and talents. This course shows how to understand and perform well with all age groups.
These two Paths to Performance™ are available in four languages (American English, Brazilian Portuguese, German, and French), making them ideal for global teams. Dutch is planned for future release. If you require this language urgently, feel free to contact us.
23 videocasts on intergenerational intelligence
Earlier this year, CrossKnowledge launched 23 concise videocasts featuring Megan Gerhardt. These short, actionable videos provide practical insights into understanding generational identity, improving communication, and building more inclusive teams.
They are available in English with subtitles in seven languages (Brazilian Portuguese, British English, Dutch, French, German, Italian, and Spanish).
Turn generational diversity into organizational strength
Cultivating Intergenerational Intelligence isn’t about smoothing over differences or teaching people to “get along.” It’s about equipping your workforce with the awareness, skills, and strategies to transform age diversity into a genuine competitive advantage.
Reach out to your CrossKnowledge representative to explore how this collection can strengthen your leadership development programs, team effectiveness initiatives, and diversity and inclusion strategies.
Megan W. Gerhardt, Ph.D. is a Professor of Management and Leadership at the Farmer School of Business at Miami University. She speaks and consults with top organizations around the world on ways to leverage generational diversity in the workplace.In addition to her academic research in the areas of leadership and individual differences, she is author of the book Gentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce.