Empathy and Emotional Intelligence

Channel Frustrations Through Empathy

Course time 26 min
Channel Frustrations Through Empathy

When was the last time you felt angry—or some variation on that feeling, such as irritated, frustrated, impatient, agitated, or simply annoyed? We have to deal with these feelings more often than we want. Many do so in a way that divides rather than connects.

This course shows how empathy can help us express our needs and deal with frustration productively.

Expected outcomes

Take the risk of sharing

Deal with your frustrations effectively

Improved communication with colleagues

Developed by

Marie Miyashiro


  • Empathy and Emotional Intelligence
  • Interpersonal Communication
  • Motivate Others and Drive Results

Available languages

  • English
  • French
  • Brazilian Portuguese
  • German
  • Italian
  • Spanish
  • Simplified Chinese
  • Dutch
  • Turkish

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