Small differences in working styles—like how openly to discuss salaries or how much weight to give experience versus new ideas—can quickly grow into mistrust and even conflict.
This course offers a practical framework to turn those tensions into opportunities for stronger teamwork and innovation. You’ll learn four simple practices: challenge assumptions, stay curious and open about differences, build trust, and create win–win outcomes—so every generation feels valued and able to work together more effectively.
What you will learn
A 4-practice approach to turn generational differences into collaboration:
Identifying assumptions – spot and question generational biases.
Adjusting the lens – stay curious and open to different perspectives.
Strengthening trust – build confidence and psychological safety across generations.
Expanding the pie – find win–win solutions that benefit everyone.
Training course overview
- Identifying assumptions
- Adjusting the lens
- Strengthening trust
- Expanding the pie
- Directly apply these solutions to your team
