In any workplace you will at some point have to interact with someone difficult. So how do you prepare?
This course helps you face such challenges with empathy and confidence, in a way that can increase productivity and maintain relationships.
Expected outcomes
Confidence for taking on difficult conversations
Comment on someone’s behavior
Ability to maintain work relationships amid fraught feelings
When all else fails
Developed by
Available languages
- English
- French
- Brazilian Portuguese
- German
- Italian
- Spanish
- Simplified Chinese
- Dutch
- Turkish
