This course deals with an empathy process that can help us connect more effectively with others and thus accelerate teamwork. It can be useful in performance reviews, marketing, customer service, the boardroom, and anywhere else where a variety of people’s needs must be brought together to form a common strategy that will serve all involved.
The process is called OFNR, and this course shows how to harness it.
Expected outcomes
Understand the OFNR process
Apply OFNR for efficacy and connection
Increased efficiency, teamwork, connection, and empathy
Developed by
Available languages
- English
- French
- Brazilian Portuguese
- German
- Italian
- Spanish
- Simplified Chinese
- Dutch
- Turkish
