Manage Diversity

Communicate Across Generations

Reading time 35 min
Communicate Across Generations

Interpersonal conflict and misunderstanding in the workplace can sometimes come out of intergenerational differences, and at times without you even realizing that that’s the real cause. Such issues often are at their heart communication issues.

This course shows the modes and styles that different generations have for communicating and helps you to bridge those gaps, particularly in dealing with clients or coworkers.


Expected outcomes

How different generations prefer to communicate

More flexibility in communicating with different people

Adapting to others’ styles

Less conflict and better teamwork


Developed by

Tammy Hughes

Tammy
Hughes

Raines Associates
  • Manage Diversity

Available languages

  • English
  • French
  • Brazilian Portuguese
  • German
  • Italian
  • Spanish
  • Simplified Chinese
  • Dutch
  • Turkish