Interpersonal conflict and misunderstanding in the workplace can sometimes come out of intergenerational differences, and at times without you even realizing that that’s the real cause. Such issues often are at their heart communication issues.
This course shows the modes and styles that different generations have for communicating and helps you to bridge those gaps, particularly in dealing with clients or coworkers.
How different generations prefer to communicate
More flexibility in communicating with different people
Adapting to others’ styles
Less conflict and better teamwork
- Brazilian Portuguese
- Simplified Chinese