When you treat your staff members like your clients, you increase their loyalty to the company. And you model a very precise type of behavior.
In this course, you will learn more about identifying your staff’s needs and how your behavior ultimately influences their treatment of clients.
Respond to your employees’ needs
Evaluate your behaviors’ ultimate impacts on clients
Happier and more client-oriented staff, and more satisfied clients
This skill path was created by Jacques Horovitz
- Brazilian Portuguese
- Simplified Chinese