Skill paths

CrossKnowledge skill paths respond to a typical modern learner’s growing needs – and busy schedule. They are well timed to fit into the flow of work and skillfully designed with our subject matter experts and global thought leaders. Your employees learn and anchor new behaviors by putting the skills into immediate practice in a real-world, personal and professional environment.

All you need is Skill Paths

Localized in up to 11 languages

Based on the best pedagogy for professional upskilling

Fully adaptable to your competency framework

Boost Your Self-Esteem
Empathy and Emotional Intelligence

Understand Emotional Intelligence

Deal with Your Own Emotions
Empathy and Emotional Intelligence

Deal with Your Own Emotions

Deal with Others' Emotions
Empathy and Emotional Intelligence

Deal with Others’ Emotions

Understand Mindfulness
Empathy and Emotional Intelligence

Develop a Positive Outlook

Handle Unhappy Clients with Empathy
Empathy and Emotional Intelligence

Handle Unhappy Clients with Empathy

Make Effective Group Decisions
Empathy and Emotional Intelligence

Make Effective Group Decisions

Better Serve Customers through Cross-Selling and Up-Selling - CrossKnowledge Skill Paths
Empathy and Emotional Intelligence

Go Fast Versus Go Far with True Empathy

Manage Difficult Performance Reviews - CrossKnowledge Skill Paths
Empathy and Emotional Intelligence

Manage Challenging Conversations

Accountability in Leadership: Be a Community Builder - CrossKnowledge Skill Path
Empathy and Emotional Intelligence

Create Meetings That Matter

Channel Frustrations Through Empathy
Empathy and Emotional Intelligence

Channel Frustrations Through Empathy

Boost Productivity by Understanding Feelings and Needs
Empathy and Emotional Intelligence

Boost Productivity by Understanding Feelings and Needs

How to check for understanding and optimally craft messages. Skill Path created by Marie Miyashiro for CrossKnowledge
Empathy and Emotional Intelligence

Craft Effective Messages with Empathy

Harness Empathy
Empathy and Emotional Intelligence

Harness Empathy